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Computer Repair, PC Repair, and Laptop Repair

Welcome to Phil's Computer Solutions

Services

Doorstep Pick-Up and Drop-Off Computer Repair, PC Repair, and Laptop Repair

If you have a desktop needing repair, you only need to give us the main box. If you have a laptop, you need to provide the AC Adapter with it. Normally, no other components are necessary unless the problem you are having involves them. For instance, if your problem is with seeing the video output of a desktop, the monitor will be needed. If the problem you are having is printing, the printer will be needed.

All varieties of hardware repairs are offered, even down to the replacement of the motherboard in either a laptop or a desktop. Windows reinstalation is offered, even if you don't have your system recovery discs. Normally, viruses can be removed leaving the programs and data of a system intact. Often data can be retrieved from failed hard drives, even when windows can't boot. Also, often a failed install of windows can be revived.

Computer Repair Service Calls

Service calls are available on an ad-hoc basis, as the customer requires. Small network support is available as well as configuration of wireless routers, wireless printers, and other devices. Often a business sees a service call as a better option, because dedicated time provides an opportunity to have more PC's worked on at once, with less down time. Home customers may not know how to disconnect and reconnect computer equipment, so a service call is often beneficial for them as well.

Remote Support via the Internet

Remote Support can be used for software or operating system repairs. Distance is not a factor for remote support. The computer being repaired only needs a working broadband Internet connection. It is amazing how much can be done remotely without the computer being repaired ever being disconnected or powered down. The support software allows the screen, mouse and keyboard to be shared, so the customer can show the technician the problem, and then the tech can take over and fix it. Modern remote support software is surprisingly seamless and elegant.

Virus Removal

Viruses, trojans, spyware and malware can be removed without reinstalling Windows 90 to 95% of the time. Even when a reinstall is necessary, data, such as family photos, word documents, and the like, can normally be rescued and copied back to the newly installed operating system.